Measures Covid-19

We detail the hygiene, disinfection and use measures of the different facilities of the campsite to protect the safety and health of our customers against the Covid-19

RECEPTION

  • The safety protocols established by the health authorities will be strictly complied and the measures and capacity will be informed with posters.
  • The use of a face mask will be mandatory
  • Entry to reception will be limited and the safety distance of two meters will be maintained. Contact will be limited by protective screens
  • Disinfectant gel will be provided at the entrance
  • The surfaces will be cleaned and disinfected after the attention to each client.
  • The accommodations keys will be disinfected before and after delivery and check-in at reception must be done by one person
  • Payment will preferably be made by card

HEALTH SERVICES

  • The safety protocols established by the health authorities will be strictly complied and the measures and capacity will be informed with posters.
  • The use of a face mask will be mandatory
  • The safety distance of one and a half meters will be maintained
  • Disinfectant gel will be provided on access
  • The cleaning frequency will be increased in accordance with current regulations
  • Cleaning and disinfection will be performed with disinfectant products certified and authorized by the Health Ministry
  • There will be a specific cleaning of those manipulable and high contact elements such as taps, switches, handrails, showers, doors and handles, etc

COMMON AREAS

  • The safety protocols established by the health authorities will be strictly complied and the measures and capacity will be informed with posters.
  • The use of a face mask will be mandatory
  • Disinfectant gel will be provided on access
  • The safety distance of one and a half meters will be maintained.
  • The cleaning frequency will be increased in accordance with current regulations
  • Cleaning and disinfection will be performed with disinfectant products certified and authorized by the Health Ministry
  • There will be a specific cleaning of those manipulable and high contact elements such as taps, switches, handrails, showers, doors and handles, etc
  • Drinking directly from fountains is prohibited. Hands should be disinfected before and after each use.

BUNGALOWS

  • The safety protocols established by the health authorities will be strictly complied.
  • The accommodations will be cleaned and disinfected after each stay with disinfectants certified and authorized by the Health Ministry
  • There will be a specific cleaning of those manipulable and high contact elements such as taps, switches, handrails, showers, furniture, appliances, doors and handles, etc

BAR-RESTAURANT-MARKET

  • The safety protocols established by the health authorities will be strictly complied and the measures and capacity will be informed with posters.
  • The use of a face mask is mandatory
  • The safety distance of two meters will be maintained. This distance will also be guaranteed in the consumption in the bar
  • The customer will have disinfectant gel at the entrance.
  • After each service, the surfaces used (tables, chairs, bar, etc.) will be cleaned and disinfected
  • The cleaning frequency will be increased in accordance with current regulations
  • Cleaning and disinfection will be performed with disinfectant products certified and authorized by the Health Ministry
  • There will be a specific cleaning of those manipulable and high contact elements such as doors and handles, sinks, faucets, etc.

POOL

  • The safety protocols established by the health authorities will be strictly complied and the measures and capacity will be informed with posters.
  • The use of a face mask is mandatory
  • The safety distance of one and a half meters will be maintained
  • Disinfectant gel will be provided on access.
  • If necessary, a system of shifts will be established for the use of the pool. A weekly calendar with rotating time slots will be set and capacity will be controlled by non-transferable wristbands that will be delivered at check-in.
  • The cleaning frequency will be increased and a specific cleaning of those manipulable and high contact elements will be performed.